Fire Your Toxic Clients to Increase Revenue

Photo by Michael Competielle

For years I’ve been building my business originally as a freelancer working as a hired gun and gradually moving towards a business owner. Often the lines are blurred on the difference between the two but what I will say is there are distinct differences.

As a freelancer you are always out there making connections to prospective clients, competitively bidding against god knows who and aggressively fighting to win work.

Personal investment in time, equipment, insurance and most of all learning is negotiated against low bidders that often haven’t any actual qualifications most frequently to a hiring agent whose objective is the bottom line.

At the start, I jumped at any opportunity that I could to learn my crafts and most often worked for zero pay. The investment into my future by obtaining real-world experience far exceeded the couple shekels my no budget/ low budget clientele could not afford.

I learned a lot, often the hard way. Not only did I make mistakes I learned how to fix them. Desperately needing to make the best of what equipment and knowledge I had I saw a positive trajectory as the quality of my work product increased.

Countless hours were spent reading forums, blogs, books and articles learning the craft while others were having fun. Early mornings my sleep was disrupted as solutions to problems arrived in my lucid dreams.

Money flew out the door at a rapid rate like the deforestation of the Amazon. An unsustainable business model as I was always chasing the dragon obtaining the best equipment to feel eligible to charge accordingly. To this day I’m writing checks monthly to cover the investment costs of these essential tools.

The phone continues to ring with some of my earlier clients wanting me to jump onto their next project. Most of their projects are still low/ no budget as they have also been following the same shitbag business model.

And then one day I just stopped. I didn’t stop working, I stopped taking shitty projects. I raised my rates to where I felt they needed to be and developed some concrete rules.

My first epiphany came during some research on passive income streams. My business was based solely on freelance work that came and went like a Hurricane. Calming before the storm as all was quiet and then the shit would hit the fan. Low budgets, timing constraints, submission deadlines. What the fuck? Didn’t anyone have a freaking plan? Yes, they had a plan however most often it was their plan, their project and their product. And where did that leave me?

Anxious and stressed solving other people’s problems for low money.

So what did I do?

Photo by Michael Competielle

A complete restructuring. It began by breaking down my passions and qualifications. An assessment of which of those areas could yield the most traction for my business model. I began to evaluate my client’s businesses that seemed to continuously be also working for low to no money and I began to see the pattern.

Clients that were working in markets that didn’t have a consumer value ultimately were taking on projects of negative equity. As we would develop marketing material and products without an actual return on the clients or even my client’s client Investment, the adage “you can’t get blood from a stone” reared its ugly head.

As I surveyed the playing field I began to see the gap. An area in my market that had a void I was certain I could fill. Immediately I revised my rate card and mentally fired my underperforming clients as I’d finish their projects as expeditiously as possible fully knowing it was the last time I’d work for them. I needed to stop the bleeding quickly as I felt by continuing down my current path I would reach the bottom.
Instead of working on low and no money projects to obtain more experience and exposure I again decided to reinvest into my best investment…. Me.

Redefining my core business model was simpler than you would think. Fire shitty underperforming clients frees you of stress and anxiety. Your mind can suddenly function clearly as you refine your model. First and foremost what did I feel I needed. Honestly, it wasn’t more money it was a desire to obtain a feeling of accomplishment.

My restructuring has product prototypes sitting on my desk awaiting product launch. I’ve spent my time not working for shitty clients but writing my first book soon to be printed, becoming a writer on Medium, expanding my artworks and planning for some exhibitions in the coming months. I’m in preproduction for a feature-length documentary and developing content for a startup company.

My equipment is all still in use almost daily however I’ve repurposed the business model into profitable markets that I’m passionate about. I’m not spending any more time or effort working to get ahead, I just dumped my bad investments.

Photo by Michael Competielle

As I’ve weeded out the deadwood, my focus is clearer than ever and my path is clear. New opportunities arrive daily with limited efforts as I’m no longer burdened by the stress and anxiety of crappy freelance gigs. 
My profit margins have increased and my stress is none existent. Any expenses going out the door are for me. My products, my projects, and my personal development.

I don’t want you to think this is a get rich scheme nor a crappy fad diet. I firmly don’t believe in either.

This is a perfect way to find your lane and pick up some speed. Will I succeed? Absofuckinglutely… I already have. And what’s on the horizon? More positive upward growth. What I can tell you is as I’ve distanced myself from the underachievers I’ve grown exponentially.

https://medium.com/@mcompetielle/fire-your-toxic-clients-to-increase-revenue-6fdc1b6e692a?source=friends_link&sk=00341abe24fcba97464c44cd512c77ac

Freelance as a Maker and Enter the Gig Economy

Photo by Michael Competielle

Why your best talent should be becoming an opportunist

Online retailer shops such as Etsy and Fiver are cool ways to make a buck using your talents and skills. Post your products or talents online and wait for the requests to roll in. Chances are you’ll be working or selling to people you’ve never met, quite possibly nor will you ever. Sort of like a One Hit Wonder (many of my favorite songs and artists fit this bill) often you’ll work for a client once and possibly never again. I feel it’s because you may not have made a personal connect.

I’m not saying Freelancer or Upwork can’t get you repeat business. I’m possibly suggesting it’s doubtful you can easily build a client rapport.

Imagine if we had to go to a job interview daily.

Anxious as we try to put out the best version of ourselves as we are questioned on our talents and abilities. We often know more than the interviewer does about our skill set.

In a time where large corporations are gobbling up startups and market disrupters at an alarming pace the opportunities to enter a workforce of gainful employment, get paid what your worth and achieve long term goals is diminishing.

Mounting college loan debt that is unsecured by an uncertain job market renders the foreseeable future as depressing.

With a compulsory educational system lacking in foresight of our future job market our trajectory is bleak. Removing basic life skills, vocational and hands on electives from most schools, students and young adults are struggling with many of the simplest knowledge or experiences.

Thinking back to my childhood I recall learning mechanical drafting and detailing, how to program a CNC router, culinary class, sewing, photography and film development, wood shop, small engine repair and basic electronics. And this was while I was in high school.

Working around the house on weekends with my dad, summers as an apprentice in the families cabinet shop and working with friends as we souped up our cars, we got dirty and learned to do shit.


Sitting on a bench at a horse farm in New Jersey watching my high school sweetheart practice relentlessly in preparation for the Metal Maclay competition I was approached by the head trainer asking me if I wanted to work on the farm caring for the horses. Having absolutely no knowledge, I agreed and learned quickly how to clean stalls, haying and watering, pick the horses feet, brush them and dress them in tack and blankets.

My experience there taught me the most important life skill ever….Talk to People, Take on Opportunities.

I talked to everyone…. and whom did I meet? A Wall Street broker. And what did she do for me? Introduced me to her computer programmer husband. And what door did that open? Sound engineering, MIDI programming, computer integration, all about Jazz, diversity in communities…. Etc etc. and I was 18.

Naim grew up in Harlem in the 1970’s. Poverty stricken in a declining City he knew he needed to get away. Working as a human billboard for a barber, he was approached by someone asking if he wanted to learn about computers. He was curious and signed up for a programming course and learned computer code.

By the time I met Naim he was living in a large suburban house in Central NJ working as a freelancing consultant for AT&T clocking in a hourly billable rate of over $200 per hour.

Inside the home was a separate wing with Naim’s recording studio which consisted of a live practice/ tracking room and a control room with the mixing console, 16 track reel to reel deck, racks of outboard gear and computers.

Meeting Naim for the first time we instantly connected, he threw me a set of keys, a security code for the studios alarm and a detailed list of instructions on the power up sequence of the studio and it’s gear. I was to start the following evening at 5pm powering up the studio, ushering in the guest musicians and tuning Naim’s guitars.

We would run late into the evening jamming on Soft Jazz tunes Naim played thru his guitars that housed specialized Midi pickups which ran thru a programmed foot switch back to racks of Roland samplers.

High tech for the early 90’s and outer space for an 18 year old kid.

One evening Naim left me a note not to power up the studio and that we were prepping for the following evenings gig in a Jazz club near Newark Airport. He stated it was an African American bar but I’d be alright because “Your with the band”.

I was actually more concerned with my age which the boys in the band sort of chuckled at. I realized later no one really cared.

The next evening I loaded the band truck with racks of gear and Naim and I headed to the club. It was an industrial part of town and the club was hard to recognize from the street.

We loaded in all the gear and I setup the rig as the rest of the band arrived. Big hugs from the guys and a pat on the back from Naim subdued my anxiety.

Crowds of people began to flow into the club, the lights dimmed and Naim and crew climbed onstage. I hung behind the mixing decks assuring a proper mix and prepping for any technical issues.

I began to fall into a trancelike state listening to the band in this dark smoke crowded room.

A gentleman asked me where was my hat as I looked back at him puzzled. He pulled off his cap, threw in a $20 and proceeded to pass it around the club. Minutes later he handed me a pile of cash and said “this is for the band”.

Later that evening as I was packing up gear I mentioned the pile of money that was for the band to Naim. He divvied up the cash and divided it evenly and handed me an equal share. I was puzzled and said “Naim that’s for the band” in which he responded “you are the band my Brother”.

To this day the story brings a tear to my eyes about my opportunity and subsequent acceptance.

Photo by Michael Competielle

Years later I still think back to that experience and how I’ve always taken every gig that came my way.


Throughout my years I’ve built stores, high end residences, galleries and hotels. I’ve detailed shop drawings for Millwork shops and steel fabricators. I’ve installed just about every material imaginable and I’m never afraid to jump in and help. I’ve finished concrete on huge pours by operating the bull float and hydrostatic trowel machines.

I’ve worked on farms, designed custom interiors, build custom millwork in a cabinet shop I owned. I’ve build monster trucks and SCCA racing cars. Worked in an aftermarket Porsche shop and I’ve made donuts, pastries and bread. I’ve delivered wedding cakes and newspapers. I’ve worked on and made corporate videos, short films, web series and feature films.

I’ve hedged economic downturns building decks in freezing temperates in January and February. I’ve shoveled snow, repaired vintage synthesizers, built recording studios, restored massive factory buildings, build polished concrete countertops. Fabricated and installed stainless steel kitchen cabinets.

I’ve done structured wiring, stage wiring and live sound gigs. Soon I’ll publish my first book and start filming my own feature length documentary. I’ve worked in biker bars as a bouncer and loaded tractor trailers with electronics.

Most of these gigs have lead me to more. Most of these gigs have built my confidence that I can do just about anything. I’m always looking for new opportunities to expand my horizons, make a few bucks and meet some new people.

Freelancers often feel trapped in there own world often working in solitude. It could be that person next to you on line in Starbucks or on a park bench in Central Park.

Talk to people and take on new rolls and experiences. Help load in at a trade show or become a brand ambassador for a startup brand. Learn to become a barista or frame pictures.

Freelancing as a maker helps build your network of clients, expands your available talents and excites your creativity.

Trending in incubator spaces, co-working and maker spaces allows freelancers and makers abilities to obtain access to office space, filming locations, shop space with tools and equipment and retail space.

Photo by Michael Competielle

https://medium.com/@mcompetielle/freelance-as-a-maker-and-enter-the-gig-economy-af3f0c7836cd?source=friends_link&sk=5434fd55c819bd8b8e1eacafbb20eabf